Ephicacy is a multinational life science analytics company operating in the US, Europe and India. Their Biostatisticians collaborate from several cities across the continents. They needed an easy to adopt virtual ofce setup which would connect their international teams. Also, it was very important that the solution should strictly comply with the stringent guidelines enforced by FDA and ISO27001 standard.
Challenges
• VPN integration with customer data centers
• Maintaining low network latency irrespective of geolocation
• Strict compliance with international Infosec standards
• Complete isolation from the client device
• Rapid provisioning and deprovisioning as per demand
• Consistent user experience across all the sites
• Centralized management from a location in India
Solution
• A private network linking VPCs from multiple
• AWS regions and customer Data centers helped create a secure and fast backbone
• Provisioning of workspaces within the nearest
• AWS region created geo-proximity and reduced latency
• Strict enforcement of user policies coupled with IT best practices made it compliant to FDA and InfoSec standards
• Restrictions placed to avoid any data transfer between access-device and workspace to enhance the data security
• Push button provisioning and deprovisioning using CloudFormation templates
• Baselined custom Workspace bundles helped standardizing the experience for the user
• Workspace management and servicing was simplified by automating the workflows and adding specific CloudWatch Metrics
Results
• Ephicacy can now tap the talent from anywhere in the world
• They are operating a fully equipped virtual office within the regulatory standards
• Centralized management and negligible logistics lowered their cost significantly
• Infrastructure modernization and faster service delivery improved CSA
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